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Customer Support & Assistance — Saviyah
Customer Support Overview
At Saviyah, customer support is an important part of our commitment to providing a clear, reliable, and trustworthy shopping experience. We understand that online shopping works best when customers feel informed, supported, and confident at every stage.
Whether you have questions about a product, need help with an order, or require assistance after delivery, our support team is here to help with clear and professional guidance.
How to Contact Saviyah
We keep customer communication simple and accessible. Our support team can be reached by phone or email for assistance before or after a purchase.
Phone Support
📞 +1 (737) 355-0341
Customers may contact our support team during regular business hours for help with product inquiries, order updates, or general questions.
You may also connect with us through our official social media channels for updates and general inquiries:
Facebook | Instagram
Email Support
Email is the best option for detailed requests, including those that require photos, receipts, or additional documentation. Our team reviews each message carefully and responds with clear and accurate information.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT-05:00)
Closed: Weekends and U.S. public holidays
Messages received outside business hours are reviewed and answered on the next business day.
Our Service Commitment
Every customer inquiry is handled with professionalism, clarity, and respect. Our support team focuses on providing honest explanations, practical assistance, and fair resolutions in line with our store policies.
We value customer feedback and use it to improve our services and processes. Our goal is to ensure that every customer feels supported and confident while shopping with Saviyah.
Response Time
We aim to respond to most inquiries within 24–48 business hours.
If a request requires additional review or verification, we will provide an update along with an estimated response timeframe.
Clear communication and timely follow-ups are a key part of our customer support approach.
Common Support Topics
Product information before placing an order
Order status and tracking assistance
Returns, refunds, or exchange questions
Shipping timelines and delivery concerns
General feedback or website inquiries
Business Information
Business Name: Saviyah
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (737) 355-0341
Business Email: support@saviyah.shop
Business Address:
5900 Balcones Drive, Suite 100
Austin, Texas, United States